Why do you think it’s important to have good communication skills?
And how could such skills benefit you?
In my experience, and witnessing others' experiences, I've come to believe communication skills has an affect on your personal life, your work life, and your social life. Communication is basically central to all your relationships.
In each of the next four posts (well this one, plus 3 others), I’m going to discuss effective communication.
Think about your personal life. If you improved your communication skills, where would it affect your life the most?
For me, I think it would most help my marriage, because even though my husband Josh and I actually are in a really good place, we still get into arguments, and most of the time, it's my fault. I know it's Josh —one of the most forgiving people you’ll ever meet—and he's going to forgive me like it's no big deal.
With him, I don't always take the time to...
Take a minute and think about your sales goals.
Don’t think about your current sales or what you think you can sell in a certain amount of time—this isn’t about how much you’re selling now or will sell with your current plan.
How much do you want to sell?
How much income or commission do you want to earn from sales? $100,000? $200,000? $500,000? More?
What if you could get there only by selling to people you’ve already sold to? If that sounds like a pipe dream, rethink that. It’s possible and achievable. We’ve done it, and we’re going to talk about how you can do it too.
Remember that everything new to you is harder at the beginning than it ever will be again. It’s the learning curve—your job, as it is now, is the hardest it will ever be, for a few reasons.
As you continue to get sales, your experience will help you become a better salesperson. Not only that, if you keep seeking out improvement...
Years ago when I first got into business the internet, email and everything else related to it was in it’s infancy. There wasn’t social media or texting, and cell phones were just coming onto the scene.
The world has changed in recent years and so has the way we do business. Today’s we’re more connected than ever and as a result, our client’s attention is more valuable than ever. Our ability to capture AND KEEP the attention of a client is arguably the most valuable skill set we can develop.
How do you leverage the communication of today to capture AND KEEP the attention of your client’s so you can be sure you’re their go to person for the product and/or service you offer?
I learned this the hard way. The first time I invested in direct mail I got zero response. Well, except for my mom and one other client who both already planned on buying from me. For years I was the person who said, “I don’t email or call my clients”. I...
As successful entrepreneurs we all come to a point where it’s time to begin enlisting the help of others and delegating tasks in order to continue growing. It’s not as easy as it sounds though. Usually we have a mountain of tasks we handle for our business. We know how to do them and do them well. Much of it is in our head and this is our business, our baby. What if someone screws it up? We have to learn to delegate effectively in order to grow. If we don’t it can become the most tedious part of running the business.
Personally, this was NOT an easy game to figure out. When I started letting go of things I couldn’t figure out why it didn’t seem to be working. It was like being sucked into a time warp. Teach someone a task and they’d make mistake after mistake. Or they’d take forever to do it. Or they’d get frustrated or bored and quit. I started thinking to myself, “Maybe I’m just not made to delegate at all!”...
Have you ever gotten to the end of the day and though you were busy all day you felt like you didn’t get anything important done? It’s time to reclaim our lives and get back on track to accomplishing our goals and here’s a simple way to do that. I’ve been in business for years and it seems that the better business gets the harder it is to stay focused on the most important things. There have been many days I felt like I needed to work on an important project but things got in the way. Emails open doors, unexpected meetings, a conference call got scheduled, social media notifications and next thing you know … didn’t make progress on anything but BOY I sure did “stay busy.” Reclaiming our day can be simple when we build just a few routines in place to protect our time so we can focus on making progress in the areas we deem most important.
I would always hear people speak about finding a cause to get involved with and I’d say to myself, “Oh, I’ll do that when I’m making $XXX.” Or I’d say, “Oh, I don’t have time for that but when I’m a CEO and I have more time, I’ll be able to get involved in something!” Yeah right!! I learned very quickly … there is no such thing as finding or getting more time. And the more money you make the more money you spend … unless you have great habits already in place. Here are 6 steps that will help you with making contribution a consistent part of your life whether you’re just getting started or you’re already running a successful business.
One of my financial planners shared a quote that has stuck with me for years. “Money doesn’t buy happiness. But neither does poverty. So we might as well be RICH!!” Money isn’t the secret to happiness BUT it is a necessary tool to helping us create the life we desire. And our ability to make it is different from our ability to manage it and make it work for us. I’m not a financial planner and I can’t give professional financial advice so always be sure to consult your financial gurus, but I can share what I’ve found to help me do a better job managing and saving my money as I’ve built my business and increased my income. For the first 10 years of my working life I was always the guy that would say, “I’ll begin saving when I make $XXX!” What’s funny is, no matter how much money I made at the end of the year, all I had to show for all my hard work was a bunch of bills to pay and a zero balance in the bank! I...
We are all in sales. Title or no title, we need to influence family, customers, team members and other people who support our life and business toward helping us accomplish a common mission. Today’s world is more connected, competitive, and distracted all at the same time. Our ability to authentically connect with people is arguably the most valuable skill we can develop. I’ve been in sales for over 15 years. Whether I was meeting with a prospect, speaking from a stage or running a group workshop it was becoming increasingly harder to complete a presentation without losing their focus. I felt like I was in the midst of a zombie invasion, striving to survive in a world of people wandering around reacting to every bing, buzz and ding of the little pocket computers. I was still closing enough sales to win a couple national championships; but I felt like I was pulling teeth sometimes! I began studying other masters in my industry who were competing at the same level but...
The cost and time it takes to attain new clients are much greater than what it takes to satisfy and generate orders from your current customer base.
Here are three things to consider when you want to drive repeat sales. In fact, these are important keys to implement BEFORE you begin driving repeat business. These are keys to preparing to drive it.
Key 1: Organization of Data
Key 2: Communication with Your Clients
Key 3: Systems for Efficiency and Leverage
Treat your customers like they are valuable now, and they'll become even more valuable in the future. Treat them like they have future value, and they will.
Click here to download a PDF of my notes from this message that you can review for details or even print if you'd like.
Feel free to contact us using the contact link at the top of the page.
Elizabeth Hancock (Guide and mentor to financial and emotional freedom) interviews Amiee Mueller on how having systems in your business helps grow your results.
Listen to the audio to learn:
To download Amiee's handout, click here. (You only need to enter your name and email. She doesn't share your email or spam you)